Getting Support

Contacting Current Health 24/7.

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Written by Lauren Levinsky
Updated over a week ago

At any point during your time using the Current Health Clinical Dashboard, you can get help from our 24/7 support team. All Current Health Support conversations are stored for future reference.

Healthcare professionals and patients can reach Current Health Support by calling 574-607-4870 (US number), +44 1472 732037 (UK number), or 844-611-2232 (toll free number), or by emailing Current Health Support at support@currenthealth.com .

If a patient is experiencing a serious emergency, do not contact the Current Health Support Team. Contact the designated emergency service provider in your country.

Contacting Support on The Clinical Dashboard

How to contact support on the Clinical Dashboard

To contact Current Health Support on the Current Health Clinical Dashboard, start a conversation through the Clinical Dashboard Help icon.

Found in the lower right hand corner of the Clinical Dashboard, the help icon is a red circle with a dialogue box inside. Clicking the icon will bring up the Intercom chat box. Healthcare professionals can send Current Health Support a message by starting a conversation in this Intercom chat box. Help is available 24/7.

Contacting Support on The Tablet.

Patients and healthcare professionals can also start an intercom chat through the patient’s tablet at any time by pressing the red-outlined “I need help” button in the top right corner.

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