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Getting Support

Contacting Current Health 24/7.

Updated yesterday

Current Health is here to assist you 24/7 and can be reached using any of our convenient methods.

For urgent medical emergencies, please contact the designated emergency service provider in your country.

Phone

  • Toll free: +1 844-611-2232

  • US support: +1 574-607-4870

  • UK support: +44 1472 732037

Note: Calls may be recorded for quality assurance and training purposes

Email

Chat from the Clinical Dashboard

  • Found in the lower right hand corner of the Clinical Dashboard, the help icon is a red circle with a dialogue box inside. Clicking the icon will bring up the Intercom chat box. Healthcare professionals can send Current Health Support a message by starting a conversation in this Intercom chat box. Help is available 24/7.

Chat from a Current Health tablet or personal smart device

  • Start from the To Do List on either a Current Health issued tablet or a personal smart device that has the Current Health for Patients app installed.

  • Press the red-outlined “I need help” button in the top right corner.

  • Tap "I need help with kit"

  • Tap "Contact tech support"

  • Tap "Send us a message"

  • Tap "Start a conversation" and type your message. Type your message and tap the send button to send the message.

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