We’ve released an update to the Current Health Patient App that improves how patient tablets are set up and how they behave when connectivity is lost.
This update helps make tablet setup more reliable and ensures clearer guidance when issues occur.
What’s new?
Improved Tablet Setup Experience
We’ve made updates to the tablet activation (setup) process to make it clearer and reduce errors.
A loading state now appears during login so you know something is happening
You can now enter login credentials manually if QR code scanning isn’t available
This makes setup more flexible and easier in different environments
Clearer Serial Number Confirmation
Setting up a tablet now includes an extra confirmation step:
Enter or scan the tablet serial number
Confirm before continuing
This helps prevent setup mistakes and ensures the correct device is used
New Manual Entry Options
If scanning isn’t possible, you can now:
Manually enter login credentials
Manually enter the tablet serial number
This improves reliability during setup
Better Offline Experience
The app now handles internet connectivity issues more clearly.
A clear “No internet connection” message is shown when offline
Certain actions (like reset/discharge) are hidden until connection is restored
The app automatically returns to normal once internet is back
This helps avoid confusion and prevents incorrect actions
Improved Tablet Reset & Discharge Flow
When a tablet is not assigned to a patient:
A clearer reset/discharge option is shown
Additional confirmation helps prevent accidental resets
This makes tablet reuse safer and more controlled
Who is affected?
Patients: No changes to how you use the app day-to-day
Care teams / setup staff: Improved setup flow and clearer system states
Do I need to do anything?
No — this update is automatic for kiosk tablets.
Need help?
If something doesn’t look right or you’re unable to complete setup, please contact your care team or support.
